Customer Center Customer Support
Weeke

Support Center

Official support Weeke

Choose the solution you need support for and open your ticket through the correct channel.

Choose solution

Organized service

  1. 01Choose the solution
  2. 02Log the ticket
  3. 03Follow the answer

Select service

Which solution do you need support for?

Each channel forwards your call directly to the responsible team.

Tools Weeke
Weeke Manager Open ticket

Weeke Manager and tools

Support for features and functionalities of Weeke management solutions.

  • Kanban and activity management
  • Sales funnel
  • Occurrences and processes
  • Chatbot and automations
  • Safe Map: intelligence that protects
Digital infrastructure
Weeke Cloud Open ticket

Weeke Cloud

Support for your company's infrastructure and digital presence services.

  • Website hosting
  • Corporate emails
  • Domain registration
  • Customer Center access and services
  • Invoices and tax notes
Official support is provided exclusively via calls or tickets.

This process maintains the history of the request and facilitates monitoring of service.

Faster service

Organize the information before opening the ticket

A clear report helps our team understand your request and direct service.

  1. 01
    Identify the solution

    Choose between Weeke tools or Weeke Cloud services.

  2. 02
    Describe the request

    Tell us what happened and what outcome you expected.

  3. 03
    Follow on the same channel

    Consult the answers and keep the history in the ticket.